Effective Date: 22 March 2025

The Occasion Event Hire (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information
When you interact with us, we may collect personal information such as your:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details

b) Non-Personal Information
We also collect non-personal information through cookies and analytics tools, such as:

• Browser type
• Device information
• Pages visited on our website
• Duration of your visit

2. How We Use Your Information

We use the information we collect to:

• Process bookings and payments
• Communicate with you regarding your inquiries and bookings
• Personalise your experience on our website
• Improve our services and website functionality
• Send you promotional emails and updates (you can opt out anytime)
• Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist in delivering our services (e.g., payment processors, delivery services)
• To comply with legal obligations or respond to lawful requests
• In the event of a business transfer, such as a merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, use, or disclosure. However, no online transmission is entirely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies allow us to:

• Understand your preferences
• Analyse website traffic and usage patterns
• Improve website functionality

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections or updates to your personal information
• Opt out of receiving marketing communications
• Request the deletion of your personal data, subject to legal obligations

To exercise these rights, contact us at theoccasion.eh@outlook.com.au.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: theoccasion.eh@outlook.com.au
• Phone: 0429 522 623
• Address: Rockbank, VIC 3335

Thank you for trusting The Occasion Event Hire with your personal information. We are committed to ensuring your privacy is protected.